Frequently Asked Questions

Frequently Asked Questions

What is the age requirement to use the service?

There is no age restriction to use the service. However, children 12 and under must be accompanied by someone 19 years of age or older.

Does my child require a booster seat on the bus?

Visit the Province of New Brunswick's website for current provincial laws and regulations.

    • Motor Vehicles Act, C-M-17 – Article 200.1(6)
    • Safety belt regulations - Motor Vehicles Act (83-163) – Article 2007-76

The Acadian Peninsula's Public Transit service will not provide booster seats for children during the pilot project period. It is therefore the responsibility of the parent or guardian to have one in their possession if needed.

Where is the service offered?

The pilot project route consists of 36 pick-up/drop-off points located from Caraquet to Shippagan. View the route and its stops on the mobile application or online by visiting the following address:

Which stops are available with an indoor waiting area?

Please note that the stops available with an indoor waiting area as set out below respect the opening hours of the establishments in which they are located.

  • Salon De Quilles Au 300
    • 483 St-Pierre Blvd. W, Caraquet NB
  • UNI / Service point
    • 82 St-Pierre Blvd. W, Caraquet NB
  • IGA
    • 10 St-Pierre Blvd. E, Caraquet NB
    • 11445 Route 11, Pokemouche NB
  • Inkerman Gas station
    • 884 Route 113, Inkerman NB
  • Inkerman Market
    • 875 Principale Road, Inkerman NB
  • Carwash P. Mallet
    • 300, 1st Street, Shippagan NB
  • UNI / Service point
    • 212 J.D. Gauthier Blvd., Shippagan NB
  • Needs
    • 135, 1st Street, Shippagan NB
Where is the boarding area at UNI / Service point – Shippagan?

It is located at the back of the establishment, in the parking lot intended for the organization's employees.

Will I be notified when the bus arrives?

No, you will not be notified when the bus arrives. It is the user's responsibility to ensure that they are aware of the arrival of the bus.

Please verify five (5) minutes before your boarding time if the bus is on site. If it not there yet, don't go back inside as he should be arriving soon.

The Blaise Transit app can notify you of the bus' arrival but we are unable to guarantee delivery/reception of the alert in this specific situation.

How much does a trip cost?

The public transit service will be offered free of charge during the pilot project phase, spanning a period of approximately 34 weeks.

The table below provides an example of pricing likely to be in effect after the pilot project period:

  Adult Student (12 years and +) and seniors Child (less than 12 years old)
Regular ticket $5 $3.50 Free
Book of 10 tickets $40 $28.00 Free
Monthly pass $75 $50.00 Free
What are the service hours?

The service is provided from Monday to Friday, according to the established schedule. The first departure from Caraquet is scheduled for 6:42 a.m. and the last stop is scheduled for 6:33 p.m. (

Should I be at the bus stop at my preset boarding time or in advance?

We strongly recommend that you be at the bus stiop five (5) minutes before your boarding time. For example, if you are scheduled to leave at 7:49 a.m., please be at the stop point at 7:44 a.m.

Where can I park my car?

The parking lots of establishments with an indoor waiting area are reserved for customers of these establishments.

It is prohibited to park your vehicle there.

You must therefore make sure to use authorized parking near the boarding points.

Will the service be offered everyday?

The bus will be out of service during the following days:

  • Saturdays and Sundays
  • From December 24, 2022, to January 2, 2023 inclusively.
  • Family Day
  • Good Friday
  • Easter Monday
  • Victoria Day (Queen)
  • Canada Day
  • New Brunswick Day
  • National Acadian Day
  • Labor Day
  • National Truth and Reconciliation Day
  • Thanksgiving Day
  • Remembrance Day
  • Christmas Eve
  • Christmas Day
  • Boxing Day
  • New Year's Eve
  • New Year's Day
  • The day after New Year's Day
Am I allowed to travel with bags and other items?

Users are allowed to travel with bags and other items that they can carry themselves. Please ensure that your items do not obstruct the passage and do not occupy an extra seat.

I lost something on the bus. Who do I contact?

The Acadian Peninsula's Public Transit service is not responsible for items lost and/or left in the vehicle.

However, if objects are found, they will be dropped off to be claimed at the APRSC's head office located at 220 boulevard Saint-Pierre West, door 5 in Caraquet.

What are the booking methods?

There are several ways to reserve your seat:

  • Mobile application (Blaise Transit)
  • By visiting the website:
  • By telephone by dialing (506) 616-1616 Monday to Friday between 8:30 a.m. and noon and then from 1 p.m. to 4:30 p.m.
May I board and disembark wherever I want?

For logistical reasons, users are only permitted to board or disembark at pre-booked stops.

What should I do if a passenger needs immediate medical assistance?

Please inform the driver immediately. The latter will be able to stop the vehicle and assess the gravity of the situation. He will contact the appropriate emergency service if necessary.

Why didn't the bus stop for my boarding?

For security reasons, the driver is not authorized to make one or more stops other than those established beforehand by the service. So, if you are not at a designated pick-up point or are not there at the agreed time, the vehicle will not stop.

What happens if a bus is late?

The bus should arrive in up to, but not exceeding five (5) minutes. If the delay should be extended or if a modification to the schedule should be made for unusual reasons (examples: harsh weather conditions, road accidents), users will be notified via the mobile application, the service Facebook page, the website or by contacting the service dispatcher at (506) 616-1616.

What does the word “opposite” mean in the list of stops?

When “opposite of” is written, it means that you must refer to the opposite direction of the road where the waypoint is located. For example, if it says “Opposite of – Canada Post”, you must wait for the bus on the other side of the road from the Canada Post service point (across the road from Canada Post).

The rule is to always wait for the bus in the same direction as road traffic, that is to say, the direction of your destination. For example, if you want to go to Caraquet, make sure you are on the same side of the vehicles that are heading towards Caraquet.

May I change or cancel a trip?

Once accepted, a reservation cannot be modified in the application. However, you can cancel at any time before your departure and submit a new booking request.

You may then submit a new booking request. However, this must be done at least 1 hours before the anticipated departure.

Can I carry a stroller?

A lightweight and compact stroller is permitted on the bus. It must be folded before boarding.

Storms and service closure

The Acadian Peninsula's Public Transit service will notify its users of any service interruption via the Blaise Transit application, the Facebook page, the website, on the service's answering machine at (506) 616-1616 as well as on CKRO's airwaves.